- Peptide
Advanced Variable products with swatches
Products variations colors and images without any additional plugins.
- Organic Intermediates
- Inorganic Compound
- Cosmetic Raw Materials
Serving Global Buyers
Our Core Supply Services
From Inquiry to Global Delivery
How To Start An Order

Got a question? See if we've answered it below.
Frequently Asked Questions
How can I confirm the quality and purity of your products?
All products undergo strict internal QC and come with full documentation, including COA, HPLC/GC/MS data (where applicable), and SDS. Purity is typically ≥ 98–99% depending on product type.
What documents do you provide with shipments?
We provide a standard set of documents including COA, MSDS/SDS, Packing List, and Commercial Invoice.
What are your available packaging options?
Packaging varies by product type:
Peptides & Powders: 1g/5g vials or aluminum foil pouches
Bulk Chemicals: 25kg fiber drums, HDPE drums, or steel drums
Customized: Available for temperature-sensitive or hazardous materials (cold chain, gas-filled, lined bags)
What are your shipping methods and timelines?
We offer flexible shipping options:
Express (DHL/UPS/FedEx): 3–10 working days
Air Freight: 7–15 days
Sea Freight: 15–45 days
We also support delivery to bonded warehouses or third-party consolidators if necessary, and can also cooperate with customers for customs clearance services.
Do you support custom synthesis or formulations?
While we do not currently offer custom synthesis services, our technical team is happy to assist you in selecting the most suitable standard product for your needs or answering questions related to specifications and applications.
Is a sample available before placing a bulk order?
Yes, samples are available for most items. Shipping and sample fees apply but can be offset against your first confirmed order.
What is your typical lead time?
- For in-stock products: 2–5 working days.
- For make-to-order or limited availability products: 1–3 weeks depending on production schedule and documentation preparation.
Do you support export to Europe / North America / Australia?
Yes, we regularly ship to over 30 countries including the US, Germany, UK, Australia, Canada, and others. Our logistics partners ensure fast and compliant international delivery.
What if I receive damaged or missing goods?
We provide full transportation insurance and use protective packaging. If the goods are damaged or lost, please provide specific materials (pictures/videos) and we will have a corresponding compensation policy. The specific content depends on the value of the product or the specific order situation. You can consult your sales agent or contact us directly.
How can I get support if I have technical or regulatory questions?
Our support team is available 24/7 via email or instant messaging. Whether you need a product quote, documentation, or help with logistics, we're here to help you every step of the way.
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