Decoration wooden present

We offer flexible shipping solutions tailored to different product types and customer needs.

Shipping Methods:

1. Express Courier (DHL / UPS / FedEx): Fast delivery (3–10 business days), suitable for small and urgent shipments.
2. Air Freight: 7–15 days, ideal for mid-sized bulk orders.
3. Sea Freight: 15–45 days, recommended for large-scale cargo with cost-efficiency.

We also support delivery to bonded warehouses or third-party consolidators if necessary, and can also cooperate with customers for customs clearance services.

Packaging & Protection:

All shipments are packed with moisture-proof, shock-resistant materials. Cold chain packaging is used for temperature-sensitive items.

• Lab-grade Powders: 1g / 5g glass vials
• Bulk Products: 25kg fiber drums or customized packaging
• Custom Packaging: Available for special regulatory or branding needs

Tracking & Support:

Tracking number will be provided within 48 hours of shipment. Our logistics team monitors all shipments and supports real-time updates.

Damage or Loss Handling:

We provide full transportation insurance and use protective packaging. If the goods are damaged or lost, please provide specific materials (pictures/videos) and we will have a corresponding compensation policy. The specific content depends on the value of the product or the specific order situation. You can consult your sales agent or contact us directly.